Description

A Housekeeping Supervisor is a professional who monitors cleaning personnel’s job activities to ensure that they are delivering a clean, organized, and appealing environment for guests. They delegate responsibilities while examining all aspects to ensure compliance with industry standards and client satisfaction.

Duties & Responsibilities

• The Housekeeping Supervisor is responsible for ensuring that all Housekeeping areas of responsibility are run successfully, in accordance with standards, and that the department is sufficiently resourced in accordance with hotel requirements.
• Lead, train, and supervise room attendants on a floor or designated area to ensure all rooms meet established cleanliness and quality standards
• Be aware of your targets and objectives, understand how these fit within the department targets, and ensure you achieve your targets and objectives
• Assess inventory of, assign for cleaning and inspect rooms
• Verify and report status and/or discrepancies of rooms
• Maintaining consistently high standards of cleanliness and ensuring staff are all polite, courteous, and look after guest needs.

Note: The above list of duties and responsibilities is neither inclusive nor exhaustive and there may be other duties and responsibilities associated with this job or position.